Common issues

Troubleshooting Common issues

How to overcome common issues building mobile apps on Codemagic

Repository is failing to be cloned from AWS CodeCommit

Description

Repositories can be added to Codemagic from multiple sources such as Github, Gitlab, Bitbucket, and others. When connecting repositories from AWS CodeCommit via HTTPS, you may get the following error at the fetching app sources step:

Cloning into '/home/builder/clone'...
fatal: unable to access 'https://git-codecommit.us-west-2.amazonaws.com/v1/repos/my_repo/': The requested URL returned error: 403

Build failed :|
Failed to clone repository
Solution

It is a known issue with repositories coming from AWS CodeCommit through HTTPS. In order to solve it, try an SSH connection instead, and when adding the repo URL, it needs to look like this:

ssh://XXXXXXXX@git-codecommit.us-west-2.amazonaws.com/v1/repos/my_repo.git

Please note that the *XXXXXXXXX refers to your SSH-Key-ID

Cannot access the repository. Request is unauthorized (401)

Description

When fetching or adding repositories from Github, Gitlab, Bitbucket, and others, you might encounter the below error:

"Cannot access the repository. Request is unauthorized (401). Please check your credentials to access ..."

or

Repository is not accessible. Check access credentials and firewall settings...

This could happen due to many reasons such as:

  1. Repository settings were changed
  2. Access credentials are not valid e.g. provided SSH key is either expired or malformed or any other reason
  3. Repository is behind a firewall and requires IP addresses to be whitelisted
  4. OAuth access token should be refreshed
Solution

The following suggestions can help resolve the issue:

  1. Verify that the access credentials e.g. SSH key pairs were added correctly
  2. Generally, ensure that the repository access is up to date. You can find more information here
  3. Confirm that the relevant IP addresses are whitelisted
  4. Refresh the OAuth integration by going to Teams > Select your team > Team integrations > click to disconnect and re-connect

GitHub Integration - Repositories not showing up in the dropdown

Description

GitHub repositories won’t show up in the dropdown while trying to add an app to Codemagic.

Solution

Try disconnecting the GitHub/Bitbucket integration and then connecting it again.

  1. Go to your Team settings.
  2. Expand Team Integrations
  3. Disconnect your GitHub/Bitbucket Integration and then reconnect.

MacOS publishing failed

The product archive is invalid. The Info.plist must contain a LSApplicationCategoryType key, whose value is the UTI for a valid category. For more details, see "Submitting your Mac apps to the App Store"
Solution

Add the and its value in Info.plist file accordingly.

<key>LSApplicationCategoryType</key>
<string>public.app-category.education</string>

Changing repository for an application

Description

When migrating from one repository to another, whether from the same provider or not, you may want to preserve the build history, environment variables etc. instead of adding the application again, and potentially losing valuable information.

Solution

Add your new repository as an application to Codemagic, then retrieve both old and new application IDs. You can find these IDs in the browser URL after app/ when you open the app in your Codemagic account: https://codemagic.io/app/<appId>. Then contact our support team by providing both IDs by specifying which one is which, and we will make the appropriate changes for you.